General information
This section has been prepared by the technical support specialists with the
purpose of helping the investors to get the answers to the most frequent questions
- I am a beginner investor. How do I start my activity?
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Before you start investing, you should go through the registration procedure. It is
not difficult to do and it should take just a few minutes of your time. Before the
beginning of registration, we suggest that you familiarize yourself with the rules of
cooperation between the BITALPHA LTD company and the investor.
- How do I successfully register?
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To start the registration, click on the “Registration” button on the website. Then,
fill out all the required fields as directed.
It is forbidden to use fake information because it might lead to various
misunderstandings in the future.
- Can I create several accounts from one IP address?
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No, you cannot. Each user is allowed to register only one account. In case of
violation of this paragraph of the rules, all of the profiles will be frozen without the
return of the funds that are on the balance.
- What should I do to get the status of the company’s investor? What are the ways of
getting the profit?
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After the completion of the registration on the website, the user must make a
deposit. 24 hours after the deposit, the first profit will be placed on the investor’s
account. This sum will be available for withdrawal from the system immediately.
- What are the working hours of BITALPHA LTD company?
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The company works in a 24/7 regime, without breaks or days off.
Information about the finances
- What are the hours for accrual of profit?
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The accrual of profit happens 1 (once) in a 24 hour period.
- How much time does it take for the accrual of funds on the wallet of investor?
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In the absence of force major situations, the accrual of profit from the deposit to
the wallet of investor happens in a matter of minutes. Although, this interval may
vary, depending on the work of the payment system that is used for the withdrawal.
- How can I make a deposit into my personal account?
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You can make a deposit into your personal account with the help of one of the
payment systems (we will get familiarized with them on the main page of the
company’s web resource)
- What is the minimum and maximum amount of the deposit?
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The investor has a right to make a deposit into his account in the amount from $10
to $100,000.
- At what time of the day can I withdraw the profit?
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You can withdraw the profit regardless of the time of day, right after the funds
were placed onto your account’s balance.
- Can I make a deposit and withdrawal with the help of various payment systems?
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Deposits and withdrawals from one account are possible only by using one
payment system.
- How long does it take to process the request for profit withdrawal?
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The rules of the BITALPHA LTD company prescribe that request for profit
withdrawal might take up to 48 business hours. It is associated with the method of
implementation of the procedure in a manual mode. Although, as practice shows,
review of the application usually takes no more than 3 to 5 hours.
- Is there a fee for making a deposit or withdrawal of funds?
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YThe BITALPHA LTD company doesn’t take any additional fees for
deposits/withdrawals of funds. There may be a commission of the payment system
through which the movement of your funds is implemented.
A partnership program (Affiliate)
- Do the company's rules provide for an affiliate program?
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Yes, we have a partnership program. You can get familiarized with its terms in the
appropriate section of our website.
- How do I become a participant in the partnership program?
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Everyone who completes the registration procedure can become a participant in the
partnership program.
- Do I need to make a deposit in order to become a participant in the partnership
program?
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No. Earnings on attracting new investors to the company do not imply mandatory
investing. You can cooperate with the company without making a deposit.
Guarantees and safety
- What guarantees of safety are offered in the cooperation?
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Complete protection of personal information about the user suggests the use of
SSL certificates and SSL encryptions by the company, which provides the
reliability of the server’s work and protection of data.
We also use the special software developed for the protection of each investor’s
personal data from DDOS attacks and illegal access to them.
- How can I be sure of BITALPHA LTD company’s honesty when it comes to
working with investors?
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The reputation of the company and each investor is of great value to us. Our
responsibility is to offer the uninterrupted operation of site services work, timely
accrual of profit and its guaranteed payments.
Legal information
- How can I get acquainted with the documents regulating the activities of the
company? In which jurisdiction does it work?
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Registration documents are freely available on the website. Besides, this
information is located on the official web resource of the registration chamber. The
company is registered on the territory of Great Britain.
- Where can I find information about the founders?
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Information about the founders isn’t available to the public. The purpose of
keeping this data confidential is to ensure compliance with security measures.
- What should I do if this section doesn’t have an answer to my question?
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Our company’s technical support will answer any of your questions.